Customer Experience Innovation Blog with Toni Newman

A Mother’s Day Reflection

Did you celebrate Mother’s Day this past weekend?

Our family did.  Ger and the kids planned a wonderful day for me with just the perfect balance of activity and relaxation.

Truth be told, for reasons that will become clearer as you read on, Mother’s Day has always been a bit of a mixed bag for me.

You see, when I was 2 months old, my mother got into a taxi and never came back.  She left my father to raise me and my two sisters – 7 and 5 years of age. No wonder Mother’s Day was not a big deal in our household!

Now don’t get me wrong. I had a great dad and a great life and I always find it strange that I don’t remember any real sense of missing out on anything by not having a mom.  Yes, my friends had moms but I didn’t and that was that.

Even with my lack of a motherly role model, however, I never doubted that one day I would become a mom.  Although I’m not sure where my passion for motherhood came from or why I thought that I could pull it off, I was determined to launch myself into the experience.

Today Mother’s Day has a whole new meaning. I have two amazing children – my 14 year old son Noah and my 11 year old daughter Mia – and this weekend they reminded me that, although I didn’t start off with a lot of on the job training, they think I’m doing a pretty awesome job at this mom stuff.

Little do they know that I’m making it up as I go along.
And loving every minute of it!

Innovation Insight … Make it up as you go along.

This Mother’s Day I found myself thinking about my motherhood journey.  Thinking about how sometimes in life you just need to jump in – even if you have no experience and no idea what to expect. Whether it’s becoming a parent, starting a new job or launching that new innovation initiative with your team, sometimes you just need to get started and trust that you will be able to make it up as you go along.

My motherhood journey has taught me some great life lessons.

I learned that new is only new until you get started
and then it becomes a journey.

I learned that we’re never alone and there is always someone
who has been there, done that and is willing to share their experience.

I learned that it’s ok to say “I don’t know.”
And that learning together is a ton of fun.

I learned that it’s ok to make mistakes – even really big ones.
I learned that forgiveness is an essential part of growth. Forgiving yourself, forgiving others and most importantly, learning to ask for the forgiveness of others.

I learned to trust my instincts and listen to my gut.
I learned to go with the flow.

I learned to let go of some things that I believed were important to me and
I learned that some other things are more important to me than I ever would have imagined.

I learned that hugs can make just about anything better.
I learned that a heart can always make room for more love.

I learned that most times, listening with an open heart
helps us listen with an open mind.

I learned to love so deeply that my soul sings.
I learned that the little things really do matter most.

I learned to give more than I thought I had to give
and in return, I was given more than I would have ever have believed possible.

I learned that having experience in advance is awesome but not necessary and
I learned that neither life nor motherhood come with instructions.

I guess that what I really learned is that all any of us can do is our very best and that more often than not, our very best is more than enough.

So here I am…
Making up life and Mother’s Day as I go along;
And loving every minute of it.

What about you?

Imagine the Possibilities!

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